outlook as platform
Anil nails what’s happening with Outlook – it’s a platform, not a product. And I don’t think he’s even using it in its fully glory, as a client for Exchange and (to a lesser extent) Sharepoint. While everyone’s been nattering on about the transformative power of social software, Microsoft’s actually been building it, and pushing collaborative tools down into the apps where people live – Outlook and the rest of the Office suite.