August 30, 2006

it's still plug and pray

Logitech Just spent about 30 minutes trying to get a Logitech webcam we had lying around the office to work with my Thinkpad.  Couldn’t make it work, and gave up after I realized that I spent about 29 minutes more than I should have trying to find and install the drivers for the damn thing.  It’s late 2006.  Shouldn’t plug and play be a reality by now?

There was one nice touch in this otherwise incredibly frustrating experience – Logitech has nice little pictures to help you find the right software for your device. Of course, the package for my cam was a 79mb download (who needs 79 megs of software for a web cam?) that didn’t work.  But hey, at least their web team got their part of the experience right.