undo is the hardest operation of all
Finally got around to reading Clay’s latest piece about the economics of the media business. This bit is going to stick with me…
Bureaucracies temporarily reverse the Second Law of Thermodynamics. In a bureaucracy, it’s easier to make a process more complex than to make it simpler, and easier to create a new burden than kill an old one.
Bureaucracies just don’t have a CTRL-Z function.